COMPUTER-ASSISTED TELEPHONE INTERVIEWING (CATI) Archives

Pandemic Pivot: From CAPI to CATI and the future of data collection

Post author:Lindo Simelane
Post published:May 24, 2022
Post category:Industry Trends and Current Events

Melissa Kuenzi, Associate Product Manager at SurveyCTO conducted a research project to understand how SurveyCTO users pivoted to CATI during the pandemic and how this will change the future of data collection methods.

How ATR Consulting used case management to track 14,000 phone surveys about the economic impacts of Covid-19 in Afghanistan

Post author:Lindo Simelane
Post published:February 8, 2022
Post category:Entity-Based Data Collection

Using SurveyCTO's case management and CATI tools, ATR Consulting improved their phone survey workflow, reduced errors, and hit their quotas.

Learn how to use the CATI starter kit to shift to telephone interviewing

Post author:Lindo Simelane
Post published:April 29, 2020
Post category:Videos

In this webinar, you’ll learn how to transition your projects from in-person to telephone interviewing using SurveyCTO's CATI starter kit.